FAQ – Frequently Asked Questions
We're open Monday to Friday only. Monday to Thursday our hours are 09:00-17:00 Fridays our hours are 09:00-16:30 Our telephones and emails are monitored out of office hours.
No, Friday valuations are done on a first come first served basis, just join the queue when you arrive.* *Currently due to covid-19 restrictions in-person valuations are on hold. When they re-start you will still be required to wear a mask. Please note when you arrive you may be asked to wait in your vehicle, if this happens you will be given a number.
We have two types of sales, the first being our Fine Art Sales, and the second being our General Sales.
I am afraid we do not purchase in order to sell, we act as an intermediary and sell on your behalf.
Our vendor's commission is 17.5%, plus VAT on the commission. As an illustrative example, if you have 1 lot in an auction and it sold for £100.00, our commission charged to you would be £21.00 (100 x .175 =£17.50 plus VAT, £17.5 x 1.20 = £21.00)
Each lot entered into auction attracts a £4.00 plus VAT Internet illustration charge. This is charged on a per lot, per sale basis.
Our buyer's premium is 20% plus VAT on the premium, this applies to bidding in-person at the auction house, via the telephone, emailed commission bids, and bids left with us after a viewing day. This does NOT apply to bidding online where there is an additional £4.95% plus VAT which is levied by the online bidding platform. This additional charge will appear on your invoice if you are a successful online bidder.
We're in Cardiff, our physical address is Norwich Road, Cardiff, CF23 9AB. If you have a look at our "About" tab, there's a map which shows our location, and has directions on how to find us. There's also a link right in the map that you can click, and input your starting point, and it will give you directions from there to here.