FAQ – Frequently Asked Questions

Please have a look at our Calendar of sale dates for a listing of all our future sale dates, alternatively if you look just to your right on this screen there is a countdown calendar showing the date, and how many days until the next sale.
We're open Monday to Friday only. Monday to Thursday our hours are 09:00-17:00 Fridays our hours are 09:00-16:30 Our telephones and emails are monitored out of office hours.
No, Friday valuations are done on a first come first served basis, just join the queue when you arrive.* *Currently due to covid-19 restrictions in-person valuations are on hold. When they re-start you will still be required to wear a mask. Please note when you arrive you may be asked to wait in your vehicle, if this happens you will be given a number.
We have two types of sales, the first being our Fine Art Sales, and the second being our General Sales.
I am afraid we do not purchase in order to sell, we act as an intermediary and sell on your behalf.
Our vendor's commission is 17.5%, plus VAT on the commission. As an illustrative example, if you have 1 lot in an auction and it sold for £100.00, our commission charged to you would be £21.00 (100 x .175 =£17.50 plus VAT, £17.5 x 1.20 = £21.00)
Each lot entered into auction attracts a £4.00 plus VAT Internet illustration charge. This is charged on a per lot, per sale basis.
Our buyer's premium is 20% plus VAT on the premium, this applies to bidding in-person at the auction house, via the telephone, emailed commission bids, and bids left with us after a viewing day. This does NOT apply to bidding online where there is an additional £4.95% plus VAT which is levied by the online bidding platform. This additional charge will appear on your invoice if you are a successful online bidder.
All of our auction catalogues are available on our website, and can be found in a couple of places. These are: Our auction catalogues page Auction Catalogue And our Calendar of sale dates Calendar of sale dates
We're in Cardiff, our physical address is Norwich Road, Cardiff, CF23 9AB. If you have a look at our "About" tab, there's a map which shows our location, and has directions on how to find us. There's also a link right in the map that you can click, and input your starting point, and it will give you directions from there to here.